Access your Reserved Area to send your request
1. INTRODUCTION
We want everyone, including people with disabilities, to use our website easily. This statement explains the steps we take to make it accessible, following laws and standards like the European Accessibility Act and WCAG.
Cap Design S.p.A. is committed to accessibility and inclusivity. We want all our customers, including people with disabilities, to be able to use our website successfully.
This accessibility statement explains the accessibility features of www.cappellini.com, how we meet the requirements of the European Accessibility Act, EN301549 standard, WCAG 2.2, ADA and Sec. 508, and what we are doing to maintain and improve accessibility. This statement covers only www.cappellini.com.
We regularly review this statement as we enhance www.cappellini.com.
2. OVERVIEW
Description of the service offered by www.cappellini.com
Cappellini is an online showcase dedicated to contemporary design, offering the opportunity to explore furniture, accessories, and home décor items created by internationally renowned designers. Users can browse catalogs, projects, and product collections; contact retailers or the brand via a form; create an account to download design materials; stay updated on brand news; or find inspiration in the featured offerings.
How to Use www.cappellini.com
(Accessibility & Operation)
We strive to make www.cappellini.com simple to use for everyone. Here’s an overview of how to navigate and operate our service when using assistive technologies or special configurations:
How to use www.cappellini.com
The main menu of the website, located at the top of every page, provides access to collections, projects, new arrivals, designers, and the inspiration section. At the top, there is also a search bar: by typing in keywords, helpful suggestions are displayed to quickly find products. Each product page includes a title, description, and images.
Accessibility features of www.cappellini.com
Use the standard interaction methods with the operating system and assistive technologies.
If you need more explanation on using any part of www.cappellini.com, please consult our Help Center available at https://www.cappellini.com/it/it/contatti/general-Information.html for guides, or contact our support for personalized assistance. We aim to provide any additional description or explanation necessary for you to operate the service smoothly.
Our service accessibility might be customized and enhanced by activating the correct options of our accessibility widget the moment you land on each screen. The widget can be reached via keyboard at the beginning of the page or if visible in overlay, in a fixed position close to a corner of the window, and has a “universal access” like icon:
- Usage without vision: three tabs (or turn on Screen reader compatibility).
- Usage with limited vision: use zoom, contrast and font manipulation functions.
- Usage without perception of colour: use highlighting functions (headers, links, clickables).
- Usage with limited manipulation or strength: simply navigate with a keyboard emulator device or activate keyboard functionality.
- Minimize photosensitive seizure triggers: use turn off animations and specific colour combinations.
If correctly activating any of the functionalities might compromise the compatibility with your configuration or assistive technology, please contact us, and in the meantime, disable the widget by the appropriate button, to prevent misuse of our service.
3. ACCESSIBILITY COMPLIANCE
(HOW WE MEET REQUIREMENTS)
We have assessed www.cappellini.com against the European Accessibility Act’s requirements (if needed also to its local application), ADA, WCAG 2.2, Section 508 and ensured it meets them.
We commit to ensuring that www.cappellini.com is:
Perceivable
- Content is shown in a clear and logical order that assistive technologies can understand.
- Instructions do not rely only on things like shape, color, size, position, or sound.
- The content adapts correctly to the screen orientation, maintaining consistent display and functionality.
- Information is not given by color alone, or a clear text or symbol is also provided.
- Information is shown as text, not as images of text, unless necessary.
- Changing text spacing does not hide or remove information.
- If present, content shown on hover or focus does not disappear unexpectedly and can be easily dismissed.
Operable
- Users can move freely with the keyboard and are never stuck in a component.
- If present, single-key shortcuts do not cause unexpected actions.
- There are no time limits, or users can control or extend them when needed.
- Moving content has controls to pause or manage playback.
- There is no flashing or blinking content that could cause seizures.
- Content can be found in more than one way.
- All features work without needing complex gestures.
- Features do not start right away when touched, can be canceled, and do not require holding down.
- The name read by assistive technologies matches the visible label text.
- All features work without needing to move the device or the user.
- All features work without needing to drag.
- Interactive elements are large enough to be easy to use.
Understandable
- Each page has a defined language that is used consistently.
- If present, changes in language within the text can be detected by assistive technologies.
- Focusing on an element with the keyboard does not cause unexpected changes.
- Activating an element does not cause unexpected changes.
- Navigation options are always in the same place across the service.
- Repeated interface elements are named and used consistently.
- Help and support options are consistent across the service.
- When an input error is found, the field is clearly identified and the error is explained in text.
- We write content in clear, simple language.
Robust
- Standard technologies that assistive technologies can understand are used.
We tested www.cappellini.com with the most common assistive technologies in a wide variety of OS-Browser configurations:
- Screen readers (such as NVDA and JAWS on Windows, VoiceOver on Mac and iOS) to confirm that all interactive elements are announced correctly and can be operated.
- We also test with screen magnification and high contrast modes.
We aim for compatibility with current versions of major assistive tools. Our code follows the best practices outlined in WCAG 2.2 and EN 301 549 for robust implementation, meaning it should remain accessible even as technology evolves.
Standards: based on the above, we apply WCAG 2.2 AA (latest) and EN 301 549 criteria to ensure accessibility. Meeting these standards creates a presumption of conformity with the EAA’s requirements, ADA and other regulations based on the same technical standards.
4. ONGOING MONITORING AND MAINTENANCE
Accessibility is not a one-time effort for us – it’s an ongoing process. Here’s how we ensure www.cappellini.com stays accessible over time:
- Our Accessibility coordinator that oversees accessibility for www.cappellini.com and you can get in touch at this email [email protected].
- With the support of AccessiWay, we carried out an external, expert-led manual audit on 18/08/2026 to verify our accessibility compliance. We maintain a cycle of continuous testing and improvement, with recurring support in place to ensure that comprehensive audits — including manual testing by professionals using assistive technologies — are conducted at least once a year.
- We use automated testing tools integrated into our development process to quickly identify common accessibility issues (such as missing alt text or form labeling). Every code update goes through these checks.
5. FEEDBACK AND CONTACT INFORMATION
We welcome your feedback to make www.cappellini.com better. If you face any issues or have suggestions, contact us by email, phone, or mail. Share details about the problem so we can help.
We value the input of our users, especially if something isn’t working for you. If you have any difficulty accessing any part of www.cappellini.com, discover an accessibility issue, or have suggestions for improvement, please let us know.
Email: [email protected]
Company address: Via Brianza 30, Lentate sul Seveso (MB)
When you contact us, please provide as many details as possible about the issue (which page or feature, what happened, and which assistive technology you are using, if applicable). We will try to acknowledge your feedback within 15 business days and will do our best to resolve the issue promptly or inform you of our progress.
Enforcement: In the event you feel we have not addressed your accessibility concerns adequately, you have the right to escalate your complaint. We sincerely hope to resolve any issue together with you before it reaches that stage, but this avenue is available.
Document History: This document was last reviewed and updated on 18/08/2026. We plan to review it at least annually, or whenever significant changes to the service occur.
Access your Reserved Area to send your request