1. INTRODUCTION

We want everyone, including people with disabilities, to use our website easily. This statement explains the steps we take to make it accessible, following laws and standards like the European Accessibility Act and WCAG.

Cap Design S.p.A. is committed to accessibility and inclusivity. We want all our customers, including people with disabilities, to be able to use our website successfully.

This accessibility statement explains the accessibility features of www.cappellini.com, how we meet the requirements of the European Accessibility Act, EN301549 standard, WCAG 2.2, ADA and Sec. 508, and what we are doing to maintain and improve accessibility. This statement covers only www.cappellini.com.

We regularly review this statement as we enhance www.cappellini.com.

2. OVERVIEW

Description of the service offered by www.cappellini.com

Cappellini is an online store dedicated to contemporary design, offering the opportunity to explore and purchase furniture, accessories, and home décor items created by internationally renowned designers. Users can browse collections, view detailed descriptions, add items to their cart, and make secure purchases using various payment methods. The service is accessible via the website and provides inspiration and solutions for both residential and contract spaces.

How to Use www.cappellini.com 

(Accessibility & Operation)

We strive to make www.cappellini.com simple to use for everyone. Here’s an overview of how to navigate and operate our service when using assistive technologies or special configurations:

How to use www.cappellini.com

The main menu of the website, located at the top of every page, provides access to collections, projects, new arrivals, designers, and the inspiration section. At the top, there is also a search bar: by typing in keywords, helpful suggestions are displayed to quickly find products. Each product page includes a title, description, images, and, where available, the price with the option to purchase. The checkout forms are easy to fill out, ensuring a safe and intuitive experience.

Accessibility features of www.cappellini.com

Use the standard interaction methods with the operating system and assistive technologies.

Our service accessibility might be customized and enhanced by activating the correct options of our accessibility widget the moment you land on each screen. The widget can be reached via keyboard at the beginning of the page or if visible in overlay, in a fixed position close to a corner of the window, and has a “universal access” like icon:

- Usage without vision: three tabs (or turn on Screen reader compatibility)

- Usage with limited vision: use zoom, contrast and font manipulation functions

- Usage without perception of colour: use highlighting functions (headers, links, clickables)

- Usage with limited manipulation or strength: simply navigate with a keyboard emulator device or activate keyboard functionality

- Minimize photosensitive seizure triggers: use turn off animations and specific colour combinations

If correctly activating any of the functionalities might compromise the compatibility with your configuration or assistive technology, please contact us, and in the meantime, disable the widget by the appropriate button, to prevent misuse of our service.

If you need more explanation on using any part of www.cappellini.com, please contact us for personalized assistance. We aim to provide any additional description or explanation necessary for you to operate the service smoothly.

3. ACCESSIBILITY COMPLIANCE

(HOW WE MEET REQUIREMENTS)

We have assessed www.cappellini.com against the European Accessibility Act’s requirements (if needed also to its local application), ADA, WCAG 2.2, Section 508 and ensured it meets them.

We commit to ensuring that www.cappellini.com is:

Perceivable

- Instructions provided for understanding and operating content do not rely solely on sensory characteristics of components such as shape, colour, size, visual location, orientation, or sound

Operable

- No keyboard traps are present (it is possible to navigate freely into and out of all components)

- No time limits are imposed by the content or, if present, they are user-controllable, adjustable, extendable, or justified by functional or legal requirements

- All moving content, if present, includes controls for pausing and/or playback management

- No flashing or blinking content is used at levels that could trigger seizures, remaining within safety limits

- The target size of interactive elements is sufficiently large to ensure easy interaction for users

Understandable

- The language of each page is properly defined and used consistently throughout the service

- User interface components, when receiving keyboard navigation focus, do not trigger unexpected context changes that may disorient users

- User interface components, when activated by the user via keyboard or assistive technologies, do not trigger unexpected context changes that may disorient users

- Available navigation mechanisms are positioned consistently throughout the entire service flow

- Repeated elements of the interface are consistently addressed in order to facilitate their identification

- When an input error is automatically detected, the erroneous element is identified, and the error is described using text

- We write content in clear, simple language

Robust

- Standard development technologies that can be interpreted by assistive technologies are used

We test www.cappellini.com with the most common assistive technologies in a wide variety of OS-Browser configurations:

- Screen readers (such as NVDA and JAWS on Windows, VoiceOver on Mac and iOS) to confirm that all interactive elements are announced correctly and can be operated

- We also test with screen magnification and high contrast modes

We aim for compatibility with current versions of major assistive tools. Our code follows the best practices outlined in WCAG 2.2 and EN 301 549 for robust implementation, meaning it should remain accessible even as technology evolves.

Standards: based on the above, we apply WCAG 2.2 AA (latest) and EN 301 549 criteria to ensure accessibility. Meeting these standards creates a presumption of conformity with the EAA’s requirements, ADA and other regulations based on the same technical standards.

4. ONGOING MONITORING AND MAINTENANCE

Accessibility is not a one-time effort for us – it’s an ongoing process. Here’s how we ensure www.cappellini.com stays accessible over time:

- We use automated testing tools integrated into our development process to quickly identify common accessibility issues (such as missing alt text or form labeling). Every code update goes through these checks

- With the support of AccessiWay, we carried out an external, expert-led manual audit on October 3, 2025 to verify our accessibility compliance. We maintain a cycle of continuous testing and improvement, with recurring support in place to ensure that comprehensive audits — including manual testing by professionals using assistive technologies — are conducted at least once a year

5. FEEDBACK AND CONTACT INFORMATION

We welcome your feedback to make www.cappellini.com better. If you face any issues or have suggestions, contact us by email, phone, or mail. Share details about the problem so we can help.

We value the input of our users, especially if something isn’t working for you. If you have any difficulty accessing any part of www.cappellini.com, discover an accessibility issue, or have suggestions for improvement, please let us know.

E-mail: [email protected]

Postal mail: Cap Design S.p.A., via Busnelli 5 Meda 20821

When you contact us, please provide as many details as possible about the issue (which page or feature, what happened, and which assistive technology you are using, if applicable). We will try to acknowledge your feedback within 15 business days and will do our best to resolve the issue promptly or inform you of our progress.

Enforcement: In the event you feel we have not addressed your accessibility concerns adequately, you have the right to escalate your complaint. We sincerely hope to resolve any issue together with you before it reaches that stage, but this avenue is available.

Document History: This Accessibility Statement was last reviewed and updated on October 3, 2025. We plan to review it at least annually, or whenever significant changes to the service occur.